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GNDU Question Paper-2024
BBA 1
st
Semester
Business Organization and Systems
Time Allowed: Three Hours Max. Marks: 100
Note: Attempt Five questions in all, selecting at least One question from each section. The Fifth
question may be attempted from any section. All questions carry equal marks.
SECTION-A
1. How will you define Business? What is the difference between Business. Industry and
Trade?
2. Write a note on:
(a) Essentials of a successful business..
(b) Evolution of Commerce.
SECTION-B
3. What are the characteristics of a Joint Stock Company? What is the difference between
Government Company and Public Limited Company?
4. Write a note on :
(a) Opportunity and Idea Generation.
(b) Promotion of a Business.
SECTION-C
5. What do you mean by Business Ethics? Discuss the principle of Business Ethics.
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6. Write a note on:
(a) Technology Development and Social Change.
(b) Social Audit.
SECTION-D
7. Discuss the recent trends in wholesale e-commerce. How is it affecting traditional
wholesale trade in the world?
8. Write a note on:
(a) National Stock Exchange.
(b) Listing procedure at Stock Exchange.
GNDU Answer Paper-2024
BBA 1
st
Semester
Business Organization and Systems
Time Allowed: Three Hours Max. Marks: 100
Note: Attempt Five questions in all, selecting at least One question from each section. The Fifth
question may be attempted from any section. All questions carry equal marks.
SECTION-A
1. How will you define Business? What is the difference between Business. Industry and
Trade?
Ans: Understanding Business, Industry, and Trade: The Story of Human Enterprise
Imagine a busy morning in a city.
Shops are opening, factory gates are buzzing with workers, delivery vans are rushing
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through the streets, and offices are filled with people planning, calculating, and
communicating. This daily rhythm the heartbeat of modern life is all part of one grand
idea called Business.
But what is “Business” really?
Is it just buying and selling? Or something much larger that connects people, products, and
progress? To understand this beautifully complex yet simple concept, let’s take a small step
back in time.
The Journey from Need to Business
Long ago, humans lived in small groups, growing what they needed and making what they
used. But as societies grew, people realized they couldn’t produce everything by
themselves. The farmer needed clothes, the weaver needed tools, and the potter needed
food. This exchange of goods “you give me wheat, I give you cloth” — was the beginning
of trade.
As people began exchanging goods more frequently, they started specializing in what they
were best at. Some became full-time weavers, others farmers, some blacksmiths, and some
traders who carried goods from one place to another. Slowly, a simple exchange turned into
a network of production, buying, selling, and services and this complex web came to be
known as Business.
Meaning and Definition of Business
At its core, Business is any human activity that aims to produce, distribute, or exchange
goods and services to satisfy human wants and to earn a profit in the process.
Let’s break that down in plain words.
If someone bakes bread every morning and sells it in the market, that’s business.
If another person opens a salon and provides beauty services, that’s business too.
Even if someone runs an app that connects customers to cab drivers it’s still business!
The key elements of business are:
1. Production or exchange of goods and services Business always involves something
useful being made or shared.
2. Profit motive The goal is to earn income or profit.
3. Regularity of dealings Business isn’t a one-time thing; it happens continuously.
4. Satisfaction of human needs It always aims to fulfill people’s wants.
5. Risk and uncertainty The future is never guaranteed; profits may rise or fall.
So in simple words, Business is an organized effort of individuals to produce and sell goods
and services to satisfy society’s needs for profit.
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An Example to Make It Clear
Imagine Rohan, a young entrepreneur in Amritsar.
He notices that people in his area love sweets but often complain about quality. So, he
decides to open a sweet shop using pure ingredients and good packaging.
When he makes sweets, he is engaging in Industry.
When he sells them in his shop, he is doing Trade.
And when he manages the entire process, from buying raw materials to marketing
and profit-making, that entire activity is called Business.
This small story perfectly shows how industry, trade, and business are connected like
three parts of one body.
Let’s Understand the Differences
To truly appreciate the meaning of “business,” we must also know how it differs from
Industry and Trade. Though these terms are often used together, they represent different
aspects of economic activity. Let’s understand each one clearly.
1. Business: The Broader Concept
Business is the umbrella term under which both industry and trade exist. It includes all
activities related to production, distribution, and exchange of goods and services.
In short, Industry + Trade + Services = Business.
It is like the entire ecosystem from making goods to selling them to finally serving the
customer.
Example:
A company like Tata produces steel, builds cars, sells them through dealers, and provides
maintenance services. All these together form its business.
2. Industry: The Production Side of Business
The word Industry comes from the Latin “industria,” meaning diligence or skill.
It refers to the part of business that involves production or processing of goods and
materials.
In simpler words, industry is where raw materials are converted into useful products that
people can use or sell.
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Industries can be of various types:
1. Primary Industry Deals with natural resources (like agriculture, mining, fishing).
2. Secondary Industry Involves manufacturing (like textile, automobile, or food
processing).
3. Tertiary Industry Provides services that support the first two (like banking,
transportation, communication).
Example:
A sugar mill that converts sugarcane into sugar is an industry. It takes something from
nature and processes it into a form that people can consume.
3. Trade: The Distribution Side of Business
Now, once goods are produced, they must reach customers. This is where Trade comes in.
Trade means the buying and selling of goods and services. It connects producers and
consumers. Without trade, even the best products would remain stuck in warehouses.
There are two main types of trade:
Home Trade (Domestic Trade) Buying and selling within a country.
o Wholesale Trade When goods are sold in large quantities to retailers.
o Retail Trade When goods are sold directly to customers.
Foreign Trade (International Trade) Buying and selling goods across countries
(import, export, and entrepôt trade).
Example:
If Rohan sells his sweets directly to customers in Amritsar, that’s retail trade. If he exports
them to Canada, that’s foreign trade.
Thus, trade is like the bridge between industry and consumers.
Simple Comparison: Business vs Industry vs Trade
Basis
Business
Industry
Trade
Meaning
Broad term including all
activities of production,
distribution, and
exchange.
Refers to production
or manufacturing of
goods.
Refers to buying and
selling of goods.
Scope
Includes both industry
and trade.
Only the production
part.
Only the
exchange/distribution
part.
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Purpose
To earn profit by
satisfying human wants.
To create goods and
services.
To make goods available
to consumers.
Example
Tata Group’s overall
operations.
Tata Steel producing
iron and steel.
Tata Motors dealers
selling cars.
The Relationship Between the Three
The three business, industry, and trade are not separate islands. They are connected
like stages in a journey.
1. Industry creates goods.
2. Trade moves them to markets.
3. Business oversees both, ensuring coordination, finance, and profit.
Without industry, there would be nothing to sell.
Without trade, there would be no distribution.
Without business management, both would collapse.
Thus, they function like three wheels of one cart each necessary for the journey of
economic progress.
The Spirit Behind Business
Beyond definitions, business is more than just making money. It is about creating value
for customers, for employees, and for society.
A good business provides jobs, supports industries, builds infrastructure, and drives
development. In fact, every country’s economic growth depends on how strong and ethical
its businesses are.
Modern businesses have moved from just earning profits to ensuring sustainability,
innovation, and social responsibility. The businessman of today is not only a trader or
producer but also a nation-builder.
Conclusion
To conclude, Business is like a living organism with Industry as its hands that produce,
Trade as its legs that move goods, and Profit as the heart that keeps it alive.
Business is the art of converting ideas and efforts into value, of connecting people through
needs and solutions.
It is what keeps a nation’s economy breathing — from a small tea stall on the corner of the
street to giant multinational corporations.
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So, when we define business, we are not just defining an activity we are defining the
story of human ambition, creativity, and progress. And understanding the difference
between business, industry, and trade helps us see how every little shop, every big factory,
and every marketplace fits together in the grand picture of economic life.
2. Write a note on:
(a) Essentials of a successful business..
(b) Evolution of Commerce.
Ans: Imagine a young entrepreneur named Aarav. He has a dream of starting his own
businessa small café in his city. He has some savings, a passion for coffee, and a vision to
create a cozy space where people can gather. But as he begins, he quickly realizes that
passion alone is not enough. To succeed, he needs to understand the essentials of a
successful business.
At the same time, Aarav is also fascinated by how trade and commerce have evolved over
centuriesfrom the days of barter to the modern world of e-commerce. He wonders: How
did commerce grow into what it is today?
This story of Aarav gives us the perfect way to explore two important topics:
1. The essentials of a successful business.
2. The evolution of commerce.
Part (a): Essentials of a Successful Business
Running a business is like sailing a ship. To reach the destination, you need a strong vessel, a
skilled crew, a clear map, and the ability to adapt to storms. Let’s break down the essentials
that make a business successful.
1. Clear Vision and Objectives
Every successful business starts with a vision. Aarav’s café, for example, isn’t just about
selling coffee—it’s about creating a community space. A clear vision guides decisions,
inspires employees, and attracts customers.
2. Adequate Capital
Money is the fuel of business. Without sufficient capital, even the best ideas fail. Aarav
needed funds not only to buy coffee machines and furniture but also to cover rent, salaries,
and marketing. Successful businesses ensure proper financial planning and maintain
reserves for emergencies.
3. Efficient Management
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Good management is like the captain of the ship. It involves planning, organizing, staffing,
directing, and controlling. Aarav had to manage suppliers, employees, and customers.
Without efficient management, resources are wasted and opportunities are lost.
4. Skilled and Motivated Workforce
Employees are the backbone of any business. A café with unfriendly staff will lose
customers, no matter how good the coffee is. Successful businesses invest in training,
motivation, and creating a positive work culture.
5. Customer Satisfaction
The ultimate judge of a business is the customer. Aarav realized that serving high-quality
coffee with a smile brought customers back. Listening to feedback, maintaining quality, and
building trust are essential for long-term success.
6. Innovation and Adaptability
Markets change constantly. Businesses that fail to adapt are left behind. Aarav introduced
online delivery when he noticed customers wanted coffee at home. Innovationwhether in
products, services, or processeskeeps a business competitive.
7. Effective Marketing
Even the best product fails if people don’t know about it. Aarav used social media to
promote his café. Successful businesses use advertising, branding, and digital platforms to
reach their audience.
8. Ethics and Social Responsibility
Modern businesses are judged not only by profits but also by values. Aarav sourced eco-
friendly cups and supported local farmers. Ethical practices build goodwill and long-term
trust.
9. Efficient Use of Technology
From accounting software to online ordering systems, technology makes businesses faster
and smarter. Aarav’s café used a digital payment system, making transactions smoother.
10. Strong Leadership
Finally, leadership ties everything together. A good leader inspires, motivates, and guides
the team through challenges. Aarav’s passion and leadership kept his café running even
during tough times.
󷷑󷷒󷷓󷷔 In summary: A successful business requires vision, capital, management, workforce,
customer focus, innovation, marketing, ethics, technology, and leadership.
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Part (b): Evolution of Commerce
Now let’s step back in time and see how commerce itself has evolved. Commerce is the
lifeline of businessit is the exchange of goods and services. Its journey is as fascinating as a
storybook.
1. Barter System (Ancient Times)
In the earliest days, people exchanged goods directly. A farmer gave wheat to a potter in
exchange for pots. This system worked but had limitations:
Double coincidence of wants (both parties had to want what the other offered).
No standard measure of value.
Difficult to store wealth.
2. Introduction of Money
To solve these problems, money was introduced as a medium of exchange. First came metal
coins, then paper currency. Money made trade easier, faster, and more reliable.
3. Rise of Markets and Trade Centers
As societies grew, markets and bazaars developed. Ancient India had famous trade centers
like Pataliputra and Taxila. International trade routes like the Silk Road connected India,
China, and Europe.
4. Banking and Credit Systems
With larger trade volumes, banking systems emerged. Merchants needed loans, credit, and
safe places to store money. In India, indigenous bankers called shroffs and sahukars played a
big role.
5. Industrial Revolution (18th19th Century)
The Industrial Revolution transformed commerce. Factories produced goods on a large
scale, transportation improved with railways and ships, and global trade expanded.
Commerce became faster, cheaper, and more organized.
6. Modern Commerce (20th Century)
With globalization, multinational companies emerged. Advertising, branding, and mass
production became central. Commerce was no longer localit became international.
7. E-Commerce and Digital Age (21st Century)
Today, commerce has entered the digital era. Online platforms like Amazon, Flipkart, and
Paytm have revolutionized buying and selling. Customers can order products from anywhere
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in the world with a click. Digital payments, blockchain, and artificial intelligence are shaping
the future of commerce.
󹶓󹶔󹶕󹶖󹶗󹶘 Conclusion
The story of Aarav’s café shows us the essentials of a successful businessvision, capital,
management, customers, innovation, and ethics. At the same time, the story of commerce
shows us how human trade evolved from simple barter to today’s digital platforms.
Together, they remind us that while tools and systems change, the heart of business and
commerce remains the same: meeting human needs through exchange, trust, and value
creation.
So, whether you’re starting a small café or analyzing global trade, the principles of success
and the history of commerce guide us toward building a better future.
SECTION-B
3. What are the characteristics of a Joint Stock Company? What is the difference between
Government Company and Public Limited Company?
Ans: The Story of a Modern Business Family: Understanding the Joint Stock Company
Imagine a time long ago when businesses were run by one man or one family. A merchant
might own a small shop, a farmer might trade his own produce, or a craftsman might sell
the goods he made with his hands. Business was small, personal, and limited. But as time
passed, the world began to growcities expanded, trade increased, and new inventions
demanded larger investments. A single man could no longer handle such big ventures alone.
And that’s when the idea of a Joint Stock Company was borna business family, not of
blood, but of shares.
Let’s unfold this story slowly and understand what a Joint Stock Company really is, how it
works, what makes it special, and how it differs from other types like Government
Companies and Public Limited Companies.
The Birth of the Joint Stock Company
Picture this: a group of people sitting around a table, each putting some money into a box.
One puts ₹10,000, another ₹50,000, another ₹1,00,000. All this money together becomes
the capital of the company. Now, instead of one owner, the business has many owners
each holding a small share of the total. These people may not work in the company daily,
but they are its backbone.
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This is the basic idea of a Joint Stock Companya business organization where ownership is
divided into shares of stock, and each person who buys these shares becomes a
shareholder, a small owner of the company.
Legal Definition
Legally, a Joint Stock Company is an artificial person, created by law, having a separate legal
entity, perpetual succession, and limited liability of its members. It can own property, enter
into contracts, and sue or be sued in its own name.
In simpler words, though it cannot eat or sleep like a human, the law treats it like a “living”
entity that can do almost everything a person can do in business.
Characteristics of a Joint Stock Company
Now, let’s explore the key characteristics that make this type of organization so unique and
powerful. Think of these as its personality traitsthe features that define who it is.
1. Separate Legal Entity
Once registered, a company becomes a separate person in the eyes of law. It exists
independently from its shareholders.
Let’s take an example—if “ABC Ltd.” is a company, and one of its shareholders dies, the
company doesn’t die with him. It continues to exist. It can own land, borrow money, and
make profits in its own name.
So, the company and the owner are not the same—it’s like a child who grows up and lives
independently from its parents.
2. Limited Liability
This is one of the most attractive features for investors. The liability of shareholders is
limited only to the amount unpaid on their shares.
For instance, if you own 100 shares of ₹10 each, and you’ve paid ₹8 per share, then even if
the company faces a huge loss, you only need to pay ₹2 per share more. No one can take
your house or car to repay company debts.
This gives people confidence to invest, because their personal assets are safe.
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3. Perpetual Succession
“Kings may die, but the kingdom lives on.” Similarly, shareholders may come and go, but the
company continues forever.
Even if every director or shareholder dies, the company lives on until it is legally dissolved.
This makes it stable and long-lastingunlike partnerships, which can end when a partner
leaves.
4. Transferability of Shares
In a Joint Stock Company, ownership can be easily transferred. A shareholder can sell his
shares to someone else without affecting the company’s operations.
This makes investment flexible. If you need money, you can sell your shares on the stock
exchange. This is how millions of people can invest in companies like TATA, Reliance, or
Infosys without personally knowing the managers or owners.
5. Common Seal
Since the company is an artificial person, it cannot sign its name like we do. So, it uses a
common seal, which acts like its official signature. Any document bearing this seal is
considered legally approved by the company.
6. Artificial Legal Person
A company exists only because the law says it does. It cannot eat, sleep, or think, but it can
do business, own property, borrow money, and even be taken to court. This is why it’s
called an artificial person created by law.
7. Separation of Ownership and Management
In small businesses, the owner and manager are usually the same person. But in a Joint
Stock Company, the owners (shareholders) are usually too many to manage daily
operations. So, they elect a Board of Directors to run the company.
This separation allows professionals to handle management while investors enjoy the
profits.
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8. Capital Accumulation
Because shares can be sold to the public, a Joint Stock Company can raise huge sums of
money. This makes it ideal for large industries like automobiles, IT, or manufacturing. No
single person could ever invest such large amounts alone.
9. Regulation and Control
Since companies deal with public money, they are strictly regulated by lawslike the
Companies Act, 2013 in India. They must publish financial statements, hold meetings, and
follow transparency rules.
10. Risk-Bearing
The risk of loss is divided among thousands of shareholders. No single person bears the
entire burden, making the system fair and balanced.
Now, Let’s Move to the Second Part:
Difference Between Government Company and Public Limited Company
At first glance, both might look similar—they both have “Limited” in their names, both are
registered under the Companies Act, and both have shareholders.
But when we look closely, the difference lies in who owns and controls them.
Let’s understand this through an easy comparison story.
Imagine Two Cousins: GovCo Ltd. and PubCo Ltd.
GovCo Ltd. is like a company whose parents are the Government.
PubCo Ltd. is like a company whose parents are ordinary people and private
investors.
Though they belong to the same family of “Joint Stock Companies,” they are raised
differently.
1. Ownership
Government Company:
Here, at least 51% of the share capital is owned by the Central or State
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Government.
Example: Bharat Heavy Electricals Limited (BHEL), Steel Authority of India Limited
(SAIL), etc.
Public Limited Company:
Its shares are owned by the general public. Anyone can buy or sell shares in the
stock market.
Example: Reliance Industries, Infosys, TATA Motors, etc.
2. Objective
Government Company:
Often established to provide public services or promote national welfarelike
power generation, transportation, or steel production.
Profit is important, but social welfare comes first.
Public Limited Company:
The main motive is profit-making and wealth creation for shareholders.
3. Control and Management
Government Company:
Managed and controlled by government officials or government-appointed
directors. The government has the final say in major decisions.
Public Limited Company:
Controlled by a Board of Directors elected by shareholders. The government does
not interfere directly.
4. Source of Capital
Government Company:
Capital is raised mainly from government funds and sometimes from public
investment.
Public Limited Company:
Capital comes entirely from the public, through the issue of shares and debentures.
5. Accountability
Government Company:
It is accountable to the Parliament or State Legislature, as public money is involved.
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Public Limited Company:
Accountable to its shareholders and governed by the Securities and Exchange Board
of India (SEBI).
6. Freedom in Decision Making
Government Company:
Often faces political influence and slower decision-making due to bureaucratic
procedures.
Public Limited Company:
More flexible and faster in taking business decisions.
7. Examples
Government Company: ONGC, NTPC, BSNL
Public Limited Company: HDFC Bank, ITC, TCS
Conclusion
The story of the Joint Stock Company is really the story of modern business itself. It
combines the money of thousands, the management of professionals, and the power of law
to create an organization that can last forever. Its featureslike limited liability, separate
legal existence, and transferability of sharesmake it the backbone of the global economy.
And when we compare Government Companies and Public Limited Companies, we see two
different purposes under the same legal structure: one serving the nation, and the other
serving the market.
Together, they form the twin engines of India’s economic growthone driven by public
welfare, and the other by private enterprise.
4. Write a note on :
(a) Opportunity and Idea Generation.
(b) Promotion of a Business.
Ans: Picture a young woman named Meera. She walks through a crowded marketplace in
Delhi, noticing how people struggle to carry heavy shopping bags. She thinks, “What if there
was a simple delivery service that picked up groceries from the market and dropped them at
people’s homes?”
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That single thought is the seed of a business idea. But before it can grow into a successful
venture, Meera must recognize whether this is a real opportunity and then figure out how
to promote her business so that people know about it.
This story of Meera captures the essence of our two topics:
1. Opportunity and Idea Generation how entrepreneurs spot chances and create
workable ideas.
2. Promotion of a Business how those ideas are communicated to the world and
turned into thriving ventures.
Let’s explore both parts step by step.
Part (a): Opportunity and Idea Generation
󷈷󷈸󷈹󷈺󷈻󷈼 What is an Opportunity?
An opportunity is a favorable situation in the environment that can be exploited to create
value. It’s like a door that opens, waiting for someone to walk through. Opportunities often
arise from:
Changing customer needs (e.g., demand for healthier food).
Technological advancements (e.g., rise of mobile apps).
Social and cultural shifts (e.g., eco-friendly products).
Government policies (e.g., subsidies for renewable energy).
In Meera’s case, the opportunity was the growing demand for convenience in shopping.
󷈷󷈸󷈹󷈺󷈻󷈼 What is an Idea?
An idea is the creative spark or solution that responds to an opportunity. While
opportunities exist in the environment, ideas are born in the mind of the entrepreneur.
For example:
Opportunity: People want faster communication.
Idea: Create a messaging app like WhatsApp.
󷈷󷈸󷈹󷈺󷈻󷈼 Difference Between Opportunity and Idea
Opportunity is external (exists in the environment).
Idea is internal (created by the entrepreneur).
Opportunity is like fertile soil; idea is the seed. Both are needed for a business to
grow.
󷈷󷈸󷈹󷈺󷈻󷈼 Process of Idea Generation
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Entrepreneurs use several methods to generate ideas:
1. Observation: Watching how people behave and identifying unmet needs.
o Example: Ola and Uber observed the difficulty of finding taxis.
2. Brainstorming: Group discussions where multiple ideas are thrown around.
3. Market Research: Surveys, interviews, and data analysis to find gaps.
4. Improving Existing Products: Adding new features or making them cheaper.
o Example: Smartphones evolved from simple mobile phones.
5. Creative Thinking Techniques: Mind mapping, SCAMPER (Substitute, Combine,
Adapt, Modify, Put to another use, Eliminate, Reverse).
󷈷󷈸󷈹󷈺󷈻󷈼 Importance of Opportunity and Idea Generation
Foundation of Entrepreneurship: Every business starts with an idea.
Encourages Innovation: Leads to new products and services.
Reduces Risk: A well-identified opportunity increases chances of success.
Creates Value: Satisfies customer needs and improves lives.
󷈷󷈸󷈹󷈺󷈻󷈼 Example: Meera’s Grocery Delivery Service
Opportunity: People want convenience in shopping.
Idea: A local delivery service using mobile phones.
Execution: She hires delivery boys, sets up a WhatsApp number for orders, and
starts small.
This shows how identifying an opportunity and generating an idea go hand in hand.
Part (b): Promotion of a Business
Once the idea is ready and the business is set up, the next challenge is promotion. After all,
even the best product fails if nobody knows about it.
󷈷󷈸󷈹󷈺󷈻󷈼 What is Promotion?
Promotion is the process of informing, persuading, and reminding customers about a
product or service. It is one of the four Ps of marketing (Product, Price, Place, Promotion).
󷈷󷈸󷈹󷈺󷈻󷈼 Objectives of Promotion
1. Create Awareness: Let people know the business exists.
2. Persuade Customers: Convince them to choose your product over competitors.
3. Build Brand Image: Develop trust and loyalty.
4. Increase Sales: Ultimately, promotion aims to boost revenue.
󷈷󷈸󷈹󷈺󷈻󷈼 Methods of Promotion
1. Advertising:
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o Paid communication through TV, radio, newspapers, social media.
o Example: Amul’s witty billboard ads.
2. Sales Promotion:
o Short-term incentives like discounts, coupons, free samples.
o Example: Buy-one-get-one-free offers.
3. Personal Selling:
o Direct interaction between salesperson and customer.
o Example: Insurance agents explaining policies.
4. Public Relations (PR):
o Building goodwill through press releases, events, CSR activities.
o Example: Infosys Foundation’s social work enhances brand image.
5. Digital Marketing:
o Social media campaigns, influencer marketing, SEO, email marketing.
o Example: Zomato’s quirky Twitter posts.
󷈷󷈸󷈹󷈺󷈻󷈼 Importance of Promotion
Reaches Customers: Without promotion, even the best product remains invisible.
Differentiates from Competitors: Helps stand out in a crowded market.
Educates Customers: Explains product features and benefits.
Builds Long-Term Loyalty: Consistent promotion creates brand recall.
󷈷󷈸󷈹󷈺󷈻󷈼 Example: Meera’s Promotion Strategy
To promote her grocery delivery service, Meera:
Printed flyers and distributed them in her neighborhood.
Offered a 10% discount for first-time customers.
Created a WhatsApp group for regular updates.
Partnered with a local influencer to spread the word.
Within months, her small idea became a recognized local brand.
󹶓󹶔󹶕󹶖󹶗󹶘 Conclusion
The journey of entrepreneurship begins with spotting opportunities and generating ideas.
Without this, there is no foundation for business. But the journey doesn’t end there. To
grow and succeed, a business must master the art of promotiontelling its story to the
world, attracting customers, and building loyalty.
Meera’s story shows us that success lies in two steps:
1. Seeing what others miss (opportunity and idea).
2. Making sure others see what you’ve created (promotion).
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Together, these two elements form the heartbeat of business. They transform a simple
thought into a thriving enterprise that serves people, creates value, and stands the test of
time.
SECTION-C
5. What do you mean by Business Ethics? Discuss the principle of Business Ethics.
Ans: Business Ethics The Soul of Every Business
Imagine walking into a store where the owner greets you with a warm smile, tells you
honestly about the quality of the products, and even advises you not to buy something if it’s
not worth your money. How would you feel? You’d probably trust that shopkeeper and
even return again, right?
Now, imagine another store where the seller lies about the product, overcharges you, and
disappears the next time you visit. Would you trust that business again? Of course not.
This simple example explains the essence of business ethics.
At its heart, business ethics means doing the right thing in business even when no one is
watching.
What Do You Mean by Business Ethics?
Let’s start from the beginning.
The word ethics comes from the Greek word “ethos,” meaning character, custom, or habit.
Ethics deals with what is right and wrong, good and bad in human behavior. So when we
combine “business” and “ethics,” it simply refers to the moral principles that guide the
behavior of individuals and organizations in the business world.
In short, business ethics is the code of conduct that tells businesses how to behave
responsibly toward customers, employees, society, and the environment.
It is like an invisible compass that helps businessmen and organizations choose the right
path not just the profitable one.
Business ethics ensures that while earning profits, companies also respect human values,
fairness, honesty, and justice. After all, a business without ethics is like a body without a
soul it may survive for some time, but it will never truly prosper or be respected.
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A Simple Example to Understand
Think about a company that manufactures medicines.
Now, what if this company discovers that one of its drugs has a harmful side effect? An
unethical company might hide the truth to keep selling the product and make profits. But an
ethical company would immediately stop its sale, inform the public, and bear the losses,
because human life is more valuable than money.
This is what business ethics is all about choosing what is morally right over what is
immediately profitable.
Why Are Business Ethics Important?
Before we dive into its principles, let’s understand why business ethics is so essential today.
1. To build trust: No business can grow without the trust of its customers and
employees. Ethics build that trust like strong cement in a building.
2. For long-term success: Unethical practices may bring short-term profit, but ethics
ensure stability and growth in the long run.
3. To protect reputation: A company’s image is its most valuable asset. One wrong act
can destroy years of goodwill.
4. To meet legal and social expectations: Ethical practices keep businesses within the
limits of law and morality.
5. For employee satisfaction: When employees see their organization doing the right
thing, they feel proud, motivated, and loyal.
Principles of Business Ethics
Now that we know what business ethics means, let’s explore its main principles the
guiding lights that show the way for every businessperson.
Each principle can be understood through a simple real-life story or example.
1. Principle of Honesty
Honesty is the foundation of all ethics.
A business must be truthful in all its dealings whether with customers, suppliers, or
employees.
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󹲉󹲊󹲋󹲌󹲍 Example: A company that sells organic food must ensure its products are genuinely
organic. Misleading customers with false labels or claims may earn money for a while, but it
destroys credibility forever.
Honesty creates a bridge of trust, and once broken, that bridge is very hard to rebuild.
2. Principle of Integrity
Integrity means doing the right thing even when it is difficult or no one is watching. It is the
inner voice that tells a businessperson to be fair, even if it costs profits.
󹲉󹲊󹲋󹲌󹲍 Example: Suppose a builder discovers a cheaper but weaker material that could increase
his profit. Integrity would demand he refuses to use it because people’s safety is at stake.
Integrity ensures that a business does not compromise moral values for temporary gain.
3. Principle of Fairness
Every business must treat all stakeholders employees, customers, competitors, or
suppliers fairly and equally. There should be no cheating, exploitation, or favoritism.
󹲉󹲊󹲋󹲌󹲍 Example: If two employees are equally skilled, they must receive equal pay. Similarly, if a
customer is promised a product of certain quality, he should get exactly that.
Fairness makes an organization respected both inside and outside.
4. Principle of Accountability
Accountability means accepting responsibility for one’s actions. An ethical business never
hides its mistakes; it takes ownership and corrects them.
󹲉󹲊󹲋󹲌󹲍 Example: If a company accidentally releases a product with a defect, it should recall it
immediately and apologize publicly instead of blaming others.
This principle ensures transparency and builds faith in the organization.
5. Principle of Respect for Stakeholders
Every business operates within a web of relationships with employees, customers,
investors, and society. Respecting all these stakeholders is a vital part of ethics.
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󹲉󹲊󹲋󹲌󹲍 Example: A company that respects its workers by providing fair wages, safe working
conditions, and growth opportunities earns not only profits but also loyalty.
Likewise, respect for customers means understanding their needs and not taking advantage
of them.
6. Principle of Transparency
Transparency means keeping things open and clear. Businesses should share truthful
information about their products, prices, policies, and performance.
󹲉󹲊󹲋󹲌󹲍 Example: A transparent company will clearly mention the ingredients of its food items,
the warranty of its products, and the exact terms of service.
Transparency builds confidence and confidence leads to long-lasting relationships.
7. Principle of Social Responsibility
Ethical businesses know that they are not separate from society; they are a part of it.
Therefore, they must work for the welfare of the community and environment.
󹲉󹲊󹲋󹲌󹲍 Example: A company that plants trees, reduces pollution, supports education, or helps
during natural disasters shows social responsibility. It proves that earning profit and doing
good can go hand in hand.
8. Principle of Loyalty
Loyalty means being faithful and committed to one’s employees, customers, and
partners. A loyal company never betrays the trust of its people for quick benefits.
󹲉󹲊󹲋󹲌󹲍 Example: A business that stays loyal to its long-term suppliers, even in tough times,
creates strong, lifelong partnerships.
Loyalty gives stability to business relationships and helps them grow stronger with time.
9. Principle of Non-Exploitation
This principle emphasizes that a business should never exploit anyone not the workers,
not the customers, and not the environment.
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󹲉󹲊󹲋󹲌󹲍 Example: Paying employees very low wages or making them work in unsafe conditions
just to save costs is unethical. Similarly, selling harmful products knowingly is exploitation of
customers.
Ethical businesses understand that profit made at the cost of others’ pain never lasts.
10. Principle of Sustainability
Modern business ethics also include responsibility toward the environment and future
generations. This means using resources wisely and reducing pollution and waste.
󹲉󹲊󹲋󹲌󹲍 Example: A factory that switches to renewable energy and recycles its waste shows
ethical concern for sustainability. Such businesses not only help the planet but also attract
responsible customers.
Business Ethics The Heartbeat of a Civilized Market
Business ethics are not just moral lessons to remember; they are practical tools that decide
whether a business will shine or fall. History is full of examples companies that followed
ethics earned respect and love, while those who ignored them faced scandals and collapse.
Ethics act like a mirror that reflects the true character of a business. When a company looks
into this mirror with honesty, it grows not just in wealth but in wisdom.
Conclusion
To sum up, business ethics means doing business in a fair, honest, and responsible way. It is
about balancing profit with principles, competition with compassion, and growth with
goodness.
A business guided by ethics earns something far more precious than money it earns trust,
respect, and love. These are the true currencies that make any organization immortal in the
hearts of people.
So, whether we are running a small shop or a big multinational company, let us remember
this golden truth
“Ethics is not a rule to follow; it is the light that shows the way.”
6. Write a note on:
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(a) Technology Development and Social Change.
(b) Social Audit.
Ans: Imagine a small village in India fifty years ago. People wrote letters that took weeks to
reach, farmers relied on bullock carts, and children studied under lanterns. Fast forward to
today: the same village has smartphones, tractors, solar panels, and online classes. Life has
transformed dramatically. What caused this change? Technology.
Technology is not just about machinesit is about how society itself evolves. Every new
invention changes the way we live, work, and think. At the same time, as businesses and
governments grow, society demands accountability. People want to know: Are resources
being used fairly? Are promises being kept? This is where the concept of a Social Audit
comes in.
So, in this note, we will explore two powerful ideas:
1. Technology Development and Social Change how inventions shape society.
2. Social Audit how society checks whether organizations are acting responsibly.
Part (a): Technology Development and Social Change
󷈷󷈸󷈹󷈺󷈻󷈼 Meaning
Technology development refers to the creation and improvement of tools, machines,
systems, and processes that make human life easier and more efficient. Social change
means the transformation in the structure, behavior, and values of society over time.
When technology develops, society changes. And when society changes, it demands new
technologies. This is a continuous cycle.
󷈷󷈸󷈹󷈺󷈻󷈼 Historical Examples of Technology Driving Social Change
1. The Wheel:
o One of the earliest inventions.
o Changed transport, trade, and agriculture.
o Led to the growth of civilizations.
2. Printing Press (15th Century):
o Invented by Gutenberg.
o Spread knowledge, literacy, and ideas.
o Sparked the Renaissance and Reformation.
3. Industrial Revolution (18th19th Century):
o Steam engines, factories, railways.
o Shift from agriculture to industry.
o Urbanization and rise of working class.
4. Electricity and Communication:
o Telegraph, telephone, and later the internet.
o Connected people across distances.
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o Changed politics, business, and personal life.
5. Digital Revolution (20th21st Century):
o Computers, smartphones, AI, robotics.
o E-commerce, online education, telemedicine.
o Globalization and cultural exchange.
󷈷󷈸󷈹󷈺󷈻󷈼 How Technology Brings Social Change
1. Economic Change:
o New industries create jobs.
o Old industries may decline.
o Example: IT industry in India created millions of jobs.
2. Cultural Change:
o Social media influences fashion, language, and lifestyle.
o Global culture spreads faster.
3. Educational Change:
o Online learning platforms like Byju’s or Coursera.
o Education reaches remote areas.
4. Political Change:
o Technology enables e-governance, online voting, and transparency.
o Social media movements influence governments.
5. Social Equality:
o Technology can reduce gaps (e.g., digital payments for rural women).
o But it can also create new divides (digital divide between rich and poor).
󷈷󷈸󷈹󷈺󷈻󷈼 Indian Context
Green Revolution: High-yield seeds and irrigation transformed agriculture.
Digital India Mission: Promotes internet access, e-services, and digital payments.
Aadhaar System: Technology for identity verification and welfare distribution.
󷈷󷈸󷈹󷈺󷈻󷈼 Conclusion of Part (a)
Technology is like a riverit keeps flowing and reshaping the land (society) around it. From
wheels to Wi-Fi, every invention has left a permanent mark on human life. The challenge is
to use technology wisely so that social change benefits everyone, not just a few.
Part (b): Social Audit
󷈷󷈸󷈹󷈺󷈻󷈼 Meaning
A Social Audit is a process where an organization’s activities are evaluated not just in terms
of profit, but in terms of their impact on society and the environment. It checks whether the
organization is fulfilling its social responsibilities.
In simple words: A financial audit checks money; a social audit checks morality and
responsibility.
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󷈷󷈸󷈹󷈺󷈻󷈼 Objectives of Social Audit
1. Accountability: Ensure that resources are used properly.
2. Transparency: Make information open to the public.
3. Participation: Involve stakeholders like employees, customers, and community.
4. Improvement: Identify areas where the organization can do better.
󷈷󷈸󷈹󷈺󷈻󷈼 Process of Social Audit
1. Planning: Decide what areas to audit (labor practices, environment, community
work).
2. Data Collection: Gather information from records, surveys, and stakeholders.
3. Evaluation: Compare performance with promises and standards.
4. Public Hearing: Share findings with the community.
5. Action: Suggest improvements and monitor progress.
󷈷󷈸󷈹󷈺󷈻󷈼 Importance of Social Audit
1. For Government Programs:
o Ensures welfare schemes reach the poor.
o Example: Social audits under MGNREGA (Mahatma Gandhi National Rural
Employment Guarantee Act) in India.
2. For Companies:
o Builds trust with customers and investors.
o Example: Infosys publishes CSR and sustainability reports.
3. For Society:
o Empowers citizens to question misuse of funds.
o Promotes ethical and sustainable development.
󷈷󷈸󷈹󷈺󷈻󷈼 Example of Social Audit in India
Andhra Pradesh: Pioneer in social audits for MGNREGA. Villagers participate in
meetings where accounts are read aloud, and discrepancies are questioned.
Corporate Example: Tata Group conducts social audits of its CSR activities, ensuring
that community development projects are effective.
󷈷󷈸󷈹󷈺󷈻󷈼 Benefits of Social Audit
Reduces corruption and misuse of resources.
Improves efficiency of programs.
Strengthens democracy by involving citizens.
Encourages companies to act responsibly.
󷈷󷈸󷈹󷈺󷈻󷈼 Challenges of Social Audit
Lack of awareness among people.
Resistance from officials or companies.
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Inadequate training and resources.
Sometimes treated as a formality rather than a genuine process.
󷈷󷈸󷈹󷈺󷈻󷈼 Conclusion of Part (b)
A social audit is like holding up a mirror to an organization. It shows not just profits, but also
values. In a world where people demand fairness, sustainability, and accountability, social
audits ensure that businesses and governments walk the talk.
󹶓󹶔󹶕󹶖󹶗󹶘 Final Conclusion
Technology development and social change show us how society moves forward, while
social audits ensure that this progress is fair and responsible. One creates opportunities, the
other ensures accountability.
Together, they form the two sides of modern development: innovation with responsibility.
Without technology, society stagnates; without social audits, society suffers injustice.
So, the story of progress is not just about inventing new machines, but also about ensuring
that these machines serve humanity in the right way.
SECTION-D
7. Discuss the recent trends in wholesale e-commerce. How is it affecting traditional
wholesale trade in the world?
Ans: Recent Trends in Wholesale E-Commerce and Its Impact on Traditional Wholesale
Trade
If you close your eyes and imagine a typical wholesale market from the old days, what do
you see?
You might picture busy lanes filled with sacks of goods, shopkeepers shouting prices, traders
bargaining for the best deals, and customers rushing from one shop to another with long
lists in hand. That was the world of traditional wholesale tradelively, personal, and face-
to-face.
But today, if you walk into the same business world, you’ll find a completely different scene.
Laptops have replaced registers, apps have replaced middlemen, and deals worth millions
are sealed with just a few clicks. Welcome to the era of wholesale e-commercea
revolution that has quietly but powerfully transformed the way wholesale trade works
across the globe.
Understanding Wholesale E-Commerce
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Before we explore its recent trends, let’s understand what wholesale e-commerce really
means.
Wholesale e-commerce refers to the buying and selling of goods in bulk through online
platforms. Unlike retail e-commerce, where individual consumers buy single items (like one
mobile phone or one shirt), wholesale e-commerce involves business-to-business (B2B)
transactionsone business selling large quantities of goods to another business.
Think of it as Amazon or Flipkart, but for shop owners, retailers, and manufacturers who
need goods in large quantities. Companies like Alibaba, IndiaMART, Amazon Business, and
TradeIndia are some of the leading examples of wholesale e-commerce platforms.
The Shift from Physical to Digital Wholesale
The shift from traditional to digital wholesale didn’t happen overnight. It began gradually as
the internet became more affordable and businesses realized that online platforms could
save time, money, and effort. The COVID-19 pandemic accelerated this change dramatically.
With lockdowns, supply chain disruptions, and restrictions on physical movement,
wholesalers and retailers had no choice but to move online to keep their businesses alive.
Soon, what started as a necessity became a trendand now, a permanent part of global
trade.
Recent Trends in Wholesale E-Commerce
Let’s now explore the most recent and powerful trends that are shaping wholesale e-
commerce around the world.
1. Rise of B2B Online Marketplaces
The biggest trend is the rapid growth of B2B e-commerce marketplaces like Alibaba,
Amazon Business, IndiaMART, Global Sources, and Made-in-China.
These platforms allow wholesalers and retailers from different countries to connect,
negotiate, and finalize bulk orders without meeting physically. They provide everything
product listings, secure payment gateways, logistics support, and even credit facilities.
This has created a global marketplace where a small retailer in Kenya can buy goods directly
from a manufacturer in China, often at lower prices than local wholesalers could offer.
2. Use of Artificial Intelligence (AI) and Data Analytics
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Modern wholesale e-commerce platforms are now powered by AI and big data. These
technologies study buyer behavior, predict demand, and recommend products that
customers are likely to purchase.
For example, if a retailer often buys kitchenware in bulk, the platform may automatically
suggest trending products, best-selling brands, or discount offers related to kitchen items.
This helps wholesalers manage their inventory smartly and increase their sales without
manual effort.
3. Mobile Commerce (m-Commerce) Revolution
Smartphones have changed everything. Now, most wholesale deals happen through mobile
apps rather than computers.
Apps like Udaan (India), Tundra (US), and Alibaba’s mobile version allow wholesalers and
retailers to compare prices, place orders, and track deliveries directly from their phones.
This mobile convenience means that a shopkeeper sitting in a small town can connect with
suppliers across the country within minutes.
4. Digital Payment and Credit Systems
Another major trend is the growth of secure digital payments and B2B credit systems.
Earlier, wholesale trade relied heavily on cash transactions or delayed payments. But now,
online platforms offer safe and transparent payment methods through credit cards, net
banking, UPI, and digital wallets.
Some platforms even provide short-term business loans or credit lines, making it easier for
small retailers to buy in bulk without facing immediate financial pressure. This has brought
financial flexibility to thousands of small and medium enterprises.
5. Supply Chain Automation and Real-Time Tracking
Today’s e-commerce wholesalers use advanced logistics technology that allows real-time
tracking of shipments. Automation tools manage stock levels, warehouse operations, and
deliveries with minimal human effort.
This transparency has built trust among buyers and sellers, something that was often
missing in traditional wholesale trade due to delays and miscommunication.
6. Global Reach and Cross-Border Trade
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Earlier, a wholesaler’s reach was limited to their local city or country. But with e-commerce,
the entire world has become a marketplace.
A wholesaler in India can now sell to buyers in Africa, Europe, or the Middle East using
platforms that manage customs, shipping, and foreign exchange. This globalization of
wholesale trade has created new business opportunities and partnerships that were once
unimaginable.
7. Sustainable and Ethical Sourcing
In recent years, there’s also been a growing demand for eco-friendly and ethically sourced
products.
Many wholesale e-commerce platforms now highlight sustainability informationwhere
and how the products were made, whether fair wages were paid, or if recyclable materials
were used.
This trend reflects a change in business valuesprofit is still important, but now it goes
hand in hand with responsibility toward the planet.
Impact on Traditional Wholesale Trade
Now that we understand how wholesale e-commerce has evolved, let’s see how it’s
affecting traditional wholesalers around the world.
1. Decline of Physical Wholesale Markets
The biggest impact is on physical wholesale markets. Many small traders and shopkeepers
now prefer to order online rather than travel to big cities to buy goods in person.
This has reduced foot traffic in traditional wholesale hubs like Delhi’s Chandni Chowk,
Mumbai’s Crawford Market, or London’s Smithfield Market. Some traditional traders have
even closed their shops due to falling demand.
2. Price Competition and Transparency
Earlier, traditional wholesalers controlled prices and enjoyed higher profit margins. But
online platforms display prices openly, allowing buyers to compare instantly.
This price transparency has increased competition. Wholesalers now have to offer better
quality and lower prices to survive. The profit margins have become thinner, forcing
traditional traders to rethink their strategies.
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3. Digital Divide and Adaptation Challenges
Not every traditional wholesaler is comfortable with digital technology. Older generations of
traders often find online systems complex or confusing.
This has created a digital dividethose who quickly adapt to technology grow rapidly, while
those who resist it are left behind. However, many are now learning to use digital tools to
stay relevant in the changing world.
4. Expansion of Customer Reach
On the positive side, some traditional wholesalers who embraced e-commerce have seen
incredible growth.
By joining online marketplaces, they are now reaching new buyers across the country and
even overseas. This has expanded their customer base beyond what was ever possible in
physical trade alone.
5. Shift in Employment and Skills
Wholesale e-commerce has also changed the nature of jobs. Traditional roles like salesmen,
loaders, and clerks are being replaced or reshaped by jobs in data management, logistics,
digital marketing, and customer support.
Thus, the focus has shifted from manual labor to technical and digital skills.
Conclusion: The New Face of Wholesale Trade
The rise of wholesale e-commerce marks a turning point in the history of trade. It has made
global commerce faster, smarter, and more connected. While it has challenged traditional
wholesalers to adapt, it has also opened countless new doors for growth and innovation.
In this new era, success no longer depends on the size of your shop or the number of
workers you employbut on how quickly you can adapt to technology and serve your
customers’ needs efficiently.
The story of wholesale e-commerce is the story of evolutiona journey from dusty market
lanes to digital dashboards, from handshakes to secure online payments, and from local
deals to global partnerships. The traders who embrace this change are not losing their
identitythey are rewriting the very definition of trade for the modern world.
8. Write a note on:
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(a) National Stock Exchange.
(b) Listing procedure at Stock Exchange.
Ans: It’s the early 1990s in India. The stock market is buzzing with activity, but the system is
chaotictraders shouting in crowded exchange halls, deals being struck on slips of paper,
and delays in settlements causing mistrust. Investors often feel left in the dark. Then, in
1992, a new chapter begins: the National Stock Exchange (NSE) is born. It brings with it
computers, transparency, and a vision to modernize India’s financial markets.
This story of the NSE is not just about technology—it’s about trust, efficiency, and
opportunity. And once a company decides to raise money from the public, it must go
through a process called listinggetting its shares admitted to trade on the stock exchange.
Let’s explore both parts of this question:
1. National Stock Exchange (NSE) its meaning, features, and importance.
2. Listing Procedure at Stock Exchange the step-by-step journey of how a company’s
shares become tradable.
Part (a): National Stock Exchange (NSE)
󷈷󷈸󷈹󷈺󷈻󷈼 Introduction
The National Stock Exchange of India (NSE) was established in 1992 and became fully
operational in 1994. It was India’s first demutualized electronic exchange, meaning
ownership, management, and trading rights were separated to ensure fairness.
It replaced the old open outcry system with a fully automated, screen-based trading system.
This was revolutionaryit made trading faster, more transparent, and accessible to
investors across the country.
󷈷󷈸󷈹󷈺󷈻󷈼 Objectives of NSE
1. Transparency: Eliminate unfair practices and bring trust.
2. Accessibility: Allow investors from all parts of India to participate.
3. Efficiency: Use technology to reduce delays in trading and settlement.
4. Liquidity: Provide a platform where buying and selling can happen smoothly.
5. Global Standards: Align Indian markets with international practices.
󷈷󷈸󷈹󷈺󷈻󷈼 Features of NSE
Nationwide Network: Investors can trade from anywhere in India.
Electronic Trading: No physical presence required; orders are matched
automatically.
Wide Range of Products: Equity shares, derivatives, debt instruments, ETFs, and
more.
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Settlement Guarantee: Through the National Securities Clearing Corporation
(NSCCL), ensuring trades are honored.
Indices: NSE introduced NIFTY 50, one of India’s most tracked stock indices.
󷈷󷈸󷈹󷈺󷈻󷈼 Importance of NSE
1. Investor Confidence: By reducing fraud and delays, NSE built trust.
2. Market Growth: Helped India attract domestic and foreign investors.
3. Financial Inclusion: Small investors from towns and villages could now invest.
4. Benchmarking: NIFTY became a barometer of India’s economic health.
5. Innovation: NSE pioneered derivatives trading in India.
󷈷󷈸󷈹󷈺󷈻󷈼 Example
Think of NSE as a modern shopping mall for shares. Earlier, investors had to go to small,
crowded bazaars (regional exchanges). Now, NSE provides a clean, transparent, and efficient
marketplace where buyers and sellers meet virtually.
Part (b): Listing Procedure at Stock Exchange
Once a company decides to raise money from the public, it must list its shares on a
recognized stock exchange like NSE or BSE. Listing means the shares are admitted for
trading, and investors can buy or sell them freely.
󷈷󷈸󷈹󷈺󷈻󷈼 Why Listing is Important
Access to Capital: Companies can raise funds from the public.
Liquidity: Investors can easily buy and sell shares.
Visibility: Listed companies gain reputation and trust.
Valuation: Market determines the company’s worth.
Compliance: Ensures companies follow strict rules, protecting investors.
󷈷󷈸󷈹󷈺󷈻󷈼 Steps in Listing Procedure (Main Board NSE Example)
1. Conversion into Public Limited Company:
o Only a public limited company can list shares.
o Private companies must first convert.
2. Eligibility Criteria:
o Minimum paid-up capital (₹10 crores for main board).
o Net worth and profitability requirements.
o Minimum number of shareholders.
3. Preparation of Draft Prospectus:
o The company prepares a Draft Red Herring Prospectus (DRHP).
o Contains details about business, financials, risks, and purpose of raising
funds.
o Submitted to SEBI (Securities and Exchange Board of India) for approval.
4. In-Principle Approval from Exchange:
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o Application submitted to NSE with documents like:
Memorandum & Articles of Association
Annual reports of last 3 years
Details of promoters and directors
Business plan and financial projections
5. SEBI Observations:
o SEBI reviews the DRHP and issues observations.
o Company incorporates changes and files the final prospectus.
6. Public Issue (IPO):
o Shares are offered to the public through an Initial Public Offering (IPO).
o Investors apply through banks, brokers, or online platforms.
7. Allotment of Shares:
o Based on demand, shares are allotted to investors.
o Refunds are given to those who don’t get allotment.
8. Final Listing and Trading Permission:
o After allotment, the company applies for final listing.
o Once approved, shares are admitted to trading on NSE.
o The company officially becomes a listed entity.
󷈷󷈸󷈹󷈺󷈻󷈼 Example of Listing
When Zomato went public in 2021, it followed this procedure:
Filed DRHP with SEBI.
Got in-principle approval from NSE and BSE.
Launched IPO, which was oversubscribed.
Shares were allotted and listed, allowing investors to trade them freely.
󹵍󹵉󹵎󹵏󹵐 Diagram: Listing Process at Stock Exchange
Code
Company → Convert to Public Ltd. → Prepare Prospectus → Apply to SEBI & NSE →
Get Approvals → Launch IPO → Allot Shares → Final Listing → Trading Begins
󹶓󹶔󹶕󹶖󹶗󹶘 Conclusion
The National Stock Exchange transformed India’s financial markets by bringing
transparency, technology, and trust. It gave investors across the country a fair chance to
participate in wealth creation.
On the other hand, the listing procedure ensures that only eligible, transparent, and well-
prepared companies can raise money from the public. It protects investors while giving
companies access to capital.
Together, NSE and the listing process form the backbone of India’s capital market. They
ensure that the marketplace is not just a place for buying and selling shares, but a system
built on fairness, efficiency, and opportunity.
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So, the next time you hear about a company launching its IPO, remember—it’s not just
about raising money. It’s about entering a trusted marketplace like NSE, where the story of
modern Indian commerce continues to unfold every single day.
“This paper has been carefully prepared for educational purposes. If you notice any mistakes or
have suggestions, feel free to share your feedback.”